Privacy Policy

1. Introduction

Hylaq ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our handle-based internet navigation and digital wallet services.

2. Information We Collect

Information you provide:

• Email address (for account creation and recovery)
• @handle name you choose
• Profile information (display name, bio, avatar)
• External wallet addresses you add to your profile

Information collected automatically:

• Device information (browser type, operating system)
• IP address and approximate location
• Transaction history on supported blockchains
• Usage data and analytics

3. What We DO NOT Collect

Hylaq is a non-custodial service. We never collect, store, or have access to:

• Your wallet recovery phrase (seed phrase)
• Your private keys
• Your biometric data (processed locally on your device only)
• Your wallet password (hashed locally, never transmitted)

Your recovery phrase is encrypted and stored locally on your device. We cannot access or recover it.

4. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Process transactions and send confirmations
• Verify your identity for security purposes
• Send important service updates and notifications
• Improve and optimize our Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

5. Blockchain Transactions

Transactions on public blockchains (Solana, Ethereum, Bitcoin, BSC) are inherently public and transparent. Transaction details including wallet addresses, amounts, and timestamps are recorded on the blockchain permanently. We have no control over this public blockchain data.

6. Information Sharing

We may share your information with:

• Service providers: Third-party services that help us operate (e.g., Jupiter, SimpleSwap, Mayan)
• Legal authorities: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

7. Data Security

We implement industry-standard security measures including:

• TLS encryption for data in transit
• Encrypted database storage
• Regular security audits
• Access controls and authentication

However, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your device and recovery phrase.

8. Data Retention

We retain your account information for as long as your account is active. Transaction records are retained for 7 years to comply with financial regulations. You may request deletion of your account, though some data may be retained as required by law.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data (data portability)
• Withdraw consent

To exercise these rights, contact us at [email protected]

10. Cookies and Tracking

We use essential cookies and local storage for:

• Authentication and session management
• Storing your encrypted wallet data locally
• Remembering your preferences

We use privacy-focused analytics that do not track individual users across sites.

11. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

12. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

14. Contact Us

For questions or concerns about this Privacy Policy, please contact us at: [email protected]